Management and Future Technologies SCIENTIFIC JOURNAL | № 003

Management and Future Technologies journal.umft.uz October 2024 Volume 1, Issue 3 161 ➢ ➢

Volume 1, Issue 3 October 2024 Management and Future Technologies 162 journal.umft.uz

Management and Future Technologies journal.umft.uz October 2024 Volume 1, Issue 3 Adabiyotlar 1. O‘zbekiston Respublikasi Soliq kodeksi (2019 yilgi yangi tahriri). 2. O‘zbekiston Respublikasi Prezidentining “Kichik va o‘rta biznesni rivojlantirish to‘g‘risida”gi farmonlari va qarorlari. 3. O‘zbekiston Respublikasi Davlat statistika qo‘mitasi (2023). O‘zbekiston iqtisodiyotida kichik va o‘rta biznesning roli. [Statistik hisobotlar]. 4. O‘zbekiston Soliq qo‘mitasi (2023). Soliq to‘lovlari va soliqqa oid statistik ma’lumotlar. [Rasmiy hisobotlar]. 5. Jahon banki (2023). O‘zbekiston: Iqtisodiy o‘sish va rivojlanish strategiyalari. [Hisobot]. 6. Xalqaro Valyuta Jamg‘armasi (2023). O‘zbekiston iqtisodiy ko‘rsatkichlari va soliqqa oid islohotlar. [Hisobot]. 7. Kichik va o‘rta biznesni qo‘llab-quvvatlash markazi (2022). Kichik biznes uchun soliq imtiyozlari. [Tadqiqot]. 8. Turkiya Respublikasi Soliq Boshqarmasi (2021). Kichik va o‘rta biznesni rivojlantirishda soliq siyosati. [Hisobot]. 9. Janubiy Koreya Respublikasi Soliq Boshqarmasi (2020). Soliqqa tortish tizimi va kichik biznesni rivojlantirish. [Hisobot]. 10. Polsha Respublikasi Soliq Boshqarmasi (2022). Kichik va o‘rta biznesga soliq imtiyozlari. [Tadqiqot]. 11. Mustaqil tadqiqotchilar tomonidan o‘tkazilgan so‘rovnoma natijalari (2023). 12. Rasulov, A. (2021). O‘zbekistonning iqtisodiy rivojlanishida kichik va o‘rta biznesning roli. O‘zbekiston iqtisodiyoti jurnali. 13. Abdullaeva, N. (2022). Soliqqa tortish tizimidagi islohotlar: amaliy va nazariy yondashuvlar. O‘zbekiston moliya va soliq jurnali. 163

Volume 1, Issue 3 October 2024 164 Authors Abdullayev Munis Department of Industrial Management and Digital Technology, International Nordic University, Tashkent, Uzbekistan; m.abdullayev@nordicuniversity.org Abdulakhatov Muzaffarjon Department of Industrial Management and Digital Technology, International Nordic University, Tashkent, Uzbekistan; muzaffar. abdulakhatov@gmail.com Correspondence: m.abdullayev@ nordicuniversity.org Copyright: © 2024 by the authors. Ushbu maqola Creative Commons Attribution (CC BY) litsenziyasi shartlari asosida tarqatiladigan ochiq foydalanish maqolasi hisoblanadi (https://creativecommons.org/ licenses/by/4.0/). Management and Future Technologies journal.umft.uz OBJECTIVES, TYPES AND METHODOLOGY OF CRM SYSTEM SELECTION A bstract: Customer Relationship Management (CRM) systems play a pivotal role in fostering customer engagement, improving sales, and enhancing overall business performance. The objectives of CRM system selection focus on aligning the system’s functionality with business goals, optimizing customer interactions, and ensuring scalability and integration with existing infrastructure. The types of CRM systems, including operational, analytical, and collaborative CRMs, are examined to provide a comprehensive understanding of their specific use cases and benefits. Keywords: CRM, methodology, digital technologies, digital marketing, marketing, online shopping, business.

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Management and Future Technologies journal.umft.uz October 2024 Volume 1, Issue 3 References 1. Abdulakhatov M.M, “Models and methodologies software development” Scientific electronic journal of Management and Future Technologies Volume 1, Issue 2, June, 2024. 2. Abdulakhatov M.M, “The application of digital marketing strategies” Scientific electronic journal of Management and Future Technologies Volume 1, Issue 1, April 2024 3. Abdulakhatov M.M, “The main impacts of digital transformation on small to mediumsized business enterprises” Scientific electronic journal of Digital Economy and Information Technologies No. 2, 2022 4. Abdulakhatov M.M “The digital economy is the basis for economic development” Scientific journal of Economy and Society No. 10, October 7, 2022 5. Kobilov A.U, Abdulakhatov M.M, Rajabov Sh.B, “Artificial intelligence as a technological innovation for economic development of the republic of Uzbekistan” ICFNDS ’22, December 15, 2022, Tashkent, TAS, Uzbekistan. 6. N. Ashrafi, The impact of software process improvement on quality: in theory and practice, Information & Management, 2003. 40(7): pp. 677-690. 171

Volume 1, Issue 3 October 2024 172 Автор У.З. Джумаёзов Самаркандский филиал Ташкентского Университета информационных технологий, Самарканд, Узбекистан; djumayozov@bk.ru Management and Future Technologies journal.umft.uz ОБ ОДНОМ АЛГОРИТМЕ ЧИСЛЕННОГО РЕШЕНИЯ КРАЕВЫХ ЗАДАЧ УПРУГОПЛАСТИЧНОСТИ А ннотация: В статье рассмотрен эффективный численный метод решения двухмерных упругопластических краевых задач для изотропных тел. Дискретные уравнения составлены конечно-разностным методом. Суть предложенного метода состоит в разрешении конечно-разностных уравнений относительно центральных узловых точек искомой функции перемещений и деформаций, отдельно для внутренних и граничных точек и организации итерационного процесса. Ключевые слово: эластичность, краевая задача, деформация, перемещение, напряжение. Copyright: © 2024 by the authors. Ushbu maqola Creative Commons Attribution (CC BY) litsenziyasi shartlari asosida tarqatiladigan ochiq foydalanish maqolasi hisoblanadi (https://creativecommons.org/ licenses/by/4.0/).

Management and Future Technologies Author U.Z. Djumayozov Samarkand branch of Tashkent University of Information Technologies, Samarkand, Uzbekistan; djumayozov@bk.ru journal.umft.uz October 2024 Volume 1, Issue 3 ALGORITHM FOR NUMERICAL SOLUTION OF BOUNDARY VALUE PROBLEMS OF ELASTICITYPLASTICITY A bstract: The article considers an effective numerical method for solving two-dimensional elastic-plastic boundary value problems for isotropic bodies. Discrete equations are composed by a finite-difference method. The essence of the proposed method consists in solving finite-difference equations with respect to the central nodal points of the sought-for displacement and deformation function, separately for internal and boundary points and organizing the iteration process. Keywords: elasticity, boundary value problem, deformation, displacement, stress. Copyright: © 2024 by the authors. Ushbu maqola Creative Commons Attribution (CC BY) litsenziyasi shartlari asosida tarqatiladigan ochiq foydalanish maqolasi hisoblanadi (https://creativecommons.org/ licenses/by/4.0/). 173

Volume 1, Issue 3 October 2024 Management and Future Technologies journal.umft.uz 174 3 j =1 ij , j + X=i 0, xi V , =i 1, 2,3. ij ij + 2 ij , = ij = 1 ui u j + , 2 x j xi 3 o = ui uio , = n S= , i 1, 2,3. ij j i 1 j =1 ui − ij − ij − Xi − 2 = 11 + 22 + 33 −, − − nj − ij 1 −, 2 − S1 −, S 2 −, S3 − = ij + ij u eij , u 2 = K , K= + , 3 u = u ( u ), u −, u − ei j − ei j = ij − , = 11 + 22 + 33 , 3

Management and Future Technologies journal.umft.uz ij = October 2024 Volume 1, Issue 3 1 ui u j + . 2 x j xi 2 u при u u* , u = * ' * * 2 u + 2 ( u − u ) при u u , u* − u u* u = 2 u + 2( − ' )( u + u* ) при u u* . * ij + 2 ij при u u , ij = u* ' + − − − 2 2( )(1 )eij при u u* . ij ij u 3 j =1 ij , j + X=i 0, xi V , =i 1, 2,3. * ij + 2 ij при u u , ij = u* ' + − − − 2 2( )(1 )eij при u u* , ij ij u ij = 1 ui u j + , 2 x j xi 3 = ui uio , = n j Sio , xi 2 . ij 1 2 j =1 2u 2u 2v ( + 2 ) 2 + 2 + ( + ) 0, − f1 = x y xy 2v 2v 2u ( + 2 ) 2 + 2 + ( + ) 0, − f2 = y x xy 175

Volume 1, Issue 3 October 2024 Management and Future Technologies journal.umft.uz 176 * eij fi =2( − ' )(1 − u ) u x j при u u*. = u ( x, y ) u= , u ( x, y ) = u= , u ( x, y ) y 0 = u0= , u ( x, y ) y u0 , 0 0 =x 0 = x 1 2 = v ( x, y ) v ,= v ( x, y ) = v= , v ( x, y ) y 0 = v0 ,= v ( x, y ) y v0. 0 0 =x 0 = x 1 2 fi − u , v, w − = u 1 eij eij − 2 S0 (1 − x = a : 11 = y2 ), a2 12 = 0, y== b : 0,= 0. 22 21 y2 3y2 x2 2 − − − ) 0.1702 S (1 )(1 ), 11 a2 a2 a2 3x 2 y2 22 = −0.1702 S (1 − 2 )(1 − 2 ) 2 , a a 2 xy x y2 12 = −0.6805S 2 (1 − 2 )(1 − 2 ). a a a = S (1 − = 0.8, = 0.5, l = 2a, l = 2b, a= b= 1, N = N = 10, '= 0.3, = 0.32, S= 1. * 1 2 1 2 u 11 , u * u 11

Management and Future Technologies journal.umft.uz October 2024 Volume 1, Issue 3 177 11 11 . * u 11 u

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Management and Future Technologies journal.umft.uz October 2024 Volume 1, Issue 3 Литература 1. Pobedrya B.E. New formulation of the problem of mechanics of a deformable solid body in stresses. Report of the Academy of Sciences of the USSR, vol. 253, 2, 1980, pp. 295-297. 2. Timoshenko, S. P., Goodier, J. N. (1970). Theory of Elasticity. McGraw-Hill. 3. Khaldjigitov A.A., Djumayozov U.Z. Numerical solution of the problem of the theory of elasticity in deformations. Uzbek Journal of Problems of Mechanics, No. 3, 2022, 56-65 pp. 4. Khaldjigitov A.A., Djumayozov U.Z. Numerical Solution of the Two-Dimensional Elasticity Problem in Strains. Mathematics and Statistics. №5, Vol 10, 2022, pp. 1081-1088. https://doi. org/10.13189/ms.2022.100518 179

Volume 1, Issue 3 October 2024 180 Авторы Байрам Турумбетов Кафедра математики, Ташкентский университет информационных технологий, Ташкент, Узбекистан; bayram_tuit@rambler.ru Нилуфархон Аскарова Кафедра математики, Ташкентский университет информационных технологий, Ташкент, Узбекистан; bayram_tuit@rambler.ru Management and Future Technologies journal.umft.uz РОЛЬ ПРИМЕНЕНИЯ ЗАКОНОВ РАСПРЕДЕЛЕНИЯ В ОБСЛУЖИВАНИИ РАЗНОРОДНОГО ТРАФИКА В СЕТЯХ 5G А ннотация: В данной работе приведены некоторые законы распределения, применяемые в обслуживании разнородного трафика в сетях 5G, а также рассмотрены виды трафика в сетях 5G. Проведен обзор законов распределения и даны предложения на будущие исследования. Ключевые слова: Технология, трафик, пропускная способность, законы распределения, сеть, обслуживание, планирование, модель. Copyright: © 2024 by the authors. Ushbu maqola Creative Commons Attribution (CC BY) litsenziyasi shartlari asosida tarqatiladigan ochiq foydalanish maqolasi hisoblanadi (https://creativecommons.org/ licenses/by/4.0/).